Help for parents

How-to videos

Each one is about 30 seconds. They work the same at every academy on Player Portal; yours will show its own name and colours.

← Back to your dashboard

Confirming your place

Your academy has moved to Player Portal and emailed you a link. Open it, check the class and price, add your card.

Booking a class

New to the academy? Pick a class, choose a plan or a free session, fill in your details and pay.

Your parent page

Next session, what you pay, your child’s schedule, and adding a brother or sister.

Missing a session or a new card

Tell the coach in Messages, and update your card from Membership → Manage Billing.

Still stuck? Reply to any email from your academy, or message them from your dashboard. They'll sort it out with you.